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https://discussions.apple.com/thread/7870527
The only way to escalate an issue with Apple Support is to actually call Apple Support. Call Apple and ask to speak to a manager or supervisor. Be polite, but insistent. No company hires shift and department managers for "health and wellbeing". They are there to handle issue escalation.
https://discussions.apple.com/thread/4078978
Customer care Escalation - Apple Community Looks like no one’s replied in a while. To start the conversation again, simply ask a new question. Virtual_ghost Level 1 (6 points) Q: Customer care Escalation Hi,
https://support.apple.com/contact
You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region. Find the number for your location Get help with purchases Check order status or learn about Apple Trade in. Buy an AppleCare plan or shop for products and accessories. See sales support options Get support anywhere
https://www.apple.com/contact/
Apple Media Helpline (408) 974–2042 Apple Software Upgrade Center (888) 840–8433 Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696 Canada Apple Store (Consumer and Education Individuals) (800) MY–APPLE (800–692–7753) Mexico Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE (001–800–692–7753)
https://www.complaintsdepartment.com/apple/
Apple complaints contacts Call Beats Customer Care on (800) 442–4000 Visit Genius Bar (Customer Support) Call Headquarters on (408) 996–1010 Call U.S. iPhone technical support on (800) MY–IPHONE (800–694–7466) Call U.S. iPod, Mac and iPad technical support on (800) APL–CARE (800–275–2273) Tweet Apple Customer Care Tweet Apple Comments
https://support.apple.com/en-us/HT201232
1-866-902-7144 Accessibility and assistive technology App Store, iTunes Store, and Apple Books billing and help Contact Apple Support Apple Cash and person to person payments 1-877-233-8552 Canada (English) 1-800-263-3394 Canada (French) 1-800-263-3394 Latin America and the Caribbean Brazil 0800-761-0880 Mexico 001-866-676-5682 Europe Austria
https://discussions.apple.com/thread/7003436
Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.
https://forums.imore.com/ask-question/408632-help-how-do-i-escalate-complaint-going-apple-support-case.html
Back in July I bought a new 2018 MacBook Pro via the official Apple Online Store. The laptop I received had a defect with the keyboard and thus I asked for help at Apple support. Later in August an advisor following up on my case reported they wanted to recapture the device and promised a replacement. Long story short, It's been 10 weeks since I sent my laptop back …
https://www.salary.com/research/salary/employer/apple-inc/customer-service-escalation-manager-salary
How much does an Customer Service Escalation Manager make at companies like APPLE INC in the United States? The average salary for Customer Service Escalation Manager at companies like APPLE INC in the United States is $119,900 as of October 29, 2021, but the range typically falls between $95,600 and $142,400. Salary ranges can vary widely depending on many important …
https://www.glassdoor.com/Reviews/Apple-customer-service-escalation-manager-Reviews-EI_IE1138.0,5_KO6,41.htm
2 Apple reviews. A free inside look at company reviews and salaries posted anonymously by employees.
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