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Service Center Operations Directorate | USCIS

    https://www.uscis.gov/about-us/organization/directorates-and-program-offices/service-center-operations-directorate
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Contact Us | USCIS

    https://www.uscis.gov/about-us/contact-us
    USCIS Service Centers. The Service Center Operations Directorate (SCOPS) has five service centers (California, Nebraska, Texas, Vermont, and Potomac) that process and adjudicate certain immigration applications and petitions. The National Benefits Center (NBC) processes cases with receipt numbers starting with MSC and NBC*, but it is not a USCIS …

Find A USCIS Office | USCIS

    https://www.uscis.gov/about-us/find-a-uscis-office
    If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Appointment notices will include more instructions for visiting USCIS facilities. For more information, see our USCIS Visitor ...

USCIS Service and Office Locator

    https://egov.uscis.gov/office-locator/
    If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. You may not enter the facility more than 15 minutes before your appointment (30 minutes for naturalization ceremonies).

Organization | USCIS

    https://www.uscis.gov/about-us/organization/organization
    The list of all Operational and Support Components that make up the Department along with our organization chart and the list of senior leadership. We at U.S. Citizenship and Immigration Services align our organizational structure to achieve the greatest efficiency and accomplish our mission. View our current organizational chart (PDF, 148.3 KB ...

USCIS Contact Center | USCIS

    https://www.uscis.gov/contactcenter
    We will send you an email to confirm your request and give an estimate when we will contact you. You will also receive a text message and/or email one to two business days before we contact you. Our toll free number is 800-375-5283 (TTY 800-767-1833) and our hours of operation are Monday to Friday, 8am to 8pm Eastern.

USCIS Service Center Operations - Homeland Security

    https://www.dhs.gov/sites/default/files/publications/USCIS%20-%20USCIS%20Service%20Center%20Operations.pdf
    The U.S. Citizenship and Immigration Services (USCIS) Service Center Operations (SCOPS) Directorate is responsible for managing the operations of Service Centers located in California, Nebraska, Texas, Vermont, and Virginia. The Service Centers employ approximately 3,890 government employees and 1,400 contract personnel and

How Service Centers Work - USCIS

    https://www.uscis.gov/sites/default/files/document/presentations/How%20Service%20Centers%20Work.pdf
    Five Service Centers • SCOPS is located in USCIS headquarters in Camp Springs, Maryland and in five service centers nationwide: California Service Center (CSC) Nebraska Service Center (NSC) Potomac Service Center (PSC) Texas Service Center (TSC) Vermont Service Center (VSC)

Directorates and Program Offices | USCIS

    https://www.uscis.gov/about-us/organization/directorates-and-program-offices
    USCIS is divided into directorates and program offices. Directorates are director-led departments in charge of multiple divisions. Programs Offices have a specific function and are led by a chief. Please note, the About Us Directorates and Program Offices pages only include details on specific office functions.

Refugee, Asylum and International Operations ... - USCIS

    https://www.uscis.gov/about-us/organization/directorates-and-program-offices/refugee-asylum-and-international-operations-directorate
    The International and Refugee Affairs Division (IRAD) administers the U.S. Refugee Admissions Program (USRAP), along with the Department of State and other USRAP partners. IRAD also manages RAIO’s international offices and overseas workloads. Officers in IRAD: Interview refugee applicants identified for possible resettlement to the United States;

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